The HOTTAP is manufactured in China by our factory, to our strict guidelines and specifications. What does that mean? Basically we're very picky and strive for nothing but the best.
Apart from manufacturing, everything else is done locally right here in Melbourne. Everything from Product Development, CAD Designs, prototyping right down to warranty claims and repairs.
On the note of warranty - we offer a 2 Year warranty on all Joolca products. Any warranty claims need to come back to Joolca HQ for repair. In the off chance you need to make a warranty claim you won't be out of pocket at all. We cover shipping costs both ways and all parts and labour.